# Yep AI

> Yep AI gives Shopify brands a team of AI Employees that run customer support, sales, marketing and operations 24/7. Set up in under 10 minutes. Start a 14-day free trial.

Yep AI (YepAI Pty Ltd, Melbourne, Australia) builds AI Employees for Shopify brands: named AI team members that run customer support (Anna), marketing and content (Maya), social sales (Alex) and operations (Oscar, coming soon), plus Digital Human, a lifelike storefront avatar. AI Employees work from one shared Shopify data layer and hand off to a person when judgement is needed.

Key facts:
- 18% higher conversion rates; 20× ROI from after-hours sales; Under 30s response time; 73% of customer enquiries are resolved instantly
- Set up in under 10 minutes; 14-day free trial; 90+ languages
- Plans (USD/month): Core $199, Growth $299, Pro $599 (coming soon), Scale from $1199; annual billing saves 20%
- Integrations: Shopify, WhatsApp, Klaviyo, Mailchimp, Instagram, Facebook; BigCommerce and WooCommerce coming soon
- Security: physical data isolation per customer (each store's data lives in its own isolated environment); store data is used only to serve your customers, never shared without permission, never used to train other stores' AI Employees

## Product
- [Home](https://yepai-lp-uk-eu.vercel.app/)
- [Pricing](https://yepai-lp-uk-eu.vercel.app/pricing)
- [Ecommerce Customer Service](https://yepai-lp-uk-eu.vercel.app/solutions/ecommerce-customer-service)
- [Ecommerce Sales](https://yepai-lp-uk-eu.vercel.app/solutions/ecommerce-sales)
- [Ecommerce Marketing](https://yepai-lp-uk-eu.vercel.app/solutions/ecommerce-marketing)
- [Shopify Integration](https://yepai-lp-uk-eu.vercel.app/integrations/shopify)
- [Custom Integrations](https://yepai-lp-uk-eu.vercel.app/integrations/custom)

## Company
- [About Yep AI](https://yepai-lp-uk-eu.vercel.app/about)
- [AI Security](https://yepai-lp-uk-eu.vercel.app/about#security)
- [Contact](https://yepai-lp-uk-eu.vercel.app/contact)

## Case Studies
- [RoraHub](https://yepai-lp-uk-eu.vercel.app/case-studies/rorahub)

## Resources
- [The State of AI in Ecommerce Customer Service](https://yepai-lp-uk-eu.vercel.app/resources/state-of-ai-ecommerce-customer-service): AI in ecommerce customer service is moving from scripted chatbots that deflect questions to AI Employees that resolve them using live order, catalogue and policy data. The shift brings 24/7, multilingual coverage and sales assistance, while raising the bar for grounding, security and human handoff.
- [How to Automate Shopify Customer Service Without Losing the Human Touch](https://yepai-lp-uk-eu.vercel.app/resources/automate-shopify-customer-service): Automate the repetitive, data-driven questions, order status, shipping, returns policy and product fit, with an AI Employee connected to your live Shopify data. Keep refunds, complaints and judgement calls human, and set clear handoff rules so the customer’s full conversation reaches your team without them repeating themselves.
- [Digital Employee Security: How to Evaluate AI Tools That Touch Customer Data](https://yepai-lp-uk-eu.vercel.app/resources/digital-employee-security): Evaluate AI tools that touch customer data on five areas: what access they request, how data is protected in transit and at rest, whether your data trains other models, what guardrails keep answers grounded, and how humans stay in control. Prefer least-privilege access, clear controls and documented escalation.
- [After-Hours Sales: What Your Store Misses Overnight and How to Fix It](https://yepai-lp-uk-eu.vercel.app/resources/after-hours-sales-shopify): After-hours shoppers still have pre-purchase questions about sizing, shipping, stock and returns. When nobody answers, many leave. Shopify stores capture those sales by providing instant, accurate answers overnight, typically with an AI Employee that recommends products, recovers carts and captures details for your team in the morning.
- [AI Employee vs Chatbot: What Shopify Brands Should Know](https://yepai-lp-uk-eu.vercel.app/resources/ai-employee-vs-chatbot): A chatbot follows scripts or searches an FAQ and mostly deflects questions. An AI Employee has a defined job, is connected to your live store data, and completes tasks end to end, tracking orders, recommending in-stock products, recovering carts, while handing off to a person when judgement is needed.
- [What Is WISMO and How AI Employees Answer It 24/7](https://yepai-lp-uk-eu.vercel.app/resources/what-is-wismo): WISMO stands for “where is my order?”: the customer enquiry asking for the status or location of a purchase. It’s one of the most frequent support questions in ecommerce. Stores reduce it with proactive shipping updates and answer the rest instantly with an AI Employee that reads live Shopify order and tracking data.

## AI Ecommerce Glossary
- [What Is Agentic Commerce?](https://yepai-lp-uk-eu.vercel.app/resources/agentic-commerce)
- [What Is an AI Employee?](https://yepai-lp-uk-eu.vercel.app/resources/ai-employee)
- [What Is an AI Hallucination?](https://yepai-lp-uk-eu.vercel.app/resources/ai-hallucination)
- [What Is Answer Engine Optimisation (AEO)?](https://yepai-lp-uk-eu.vercel.app/resources/answer-engine-optimization)
- [What Is Average Order Value?](https://yepai-lp-uk-eu.vercel.app/resources/average-order-value)
- [What Is Cart Abandonment?](https://yepai-lp-uk-eu.vercel.app/resources/cart-abandonment)
- [What Is Conversational Commerce?](https://yepai-lp-uk-eu.vercel.app/resources/conversational-commerce)
- [What Is Customer Lifetime Value?](https://yepai-lp-uk-eu.vercel.app/resources/customer-lifetime-value)
- [What Is a Digital Human?](https://yepai-lp-uk-eu.vercel.app/resources/digital-human)
- [What Is First Response Time?](https://yepai-lp-uk-eu.vercel.app/resources/first-response-time)
- [What Is Generative Engine Optimisation (GEO)?](https://yepai-lp-uk-eu.vercel.app/resources/generative-engine-optimization)
- [What Is Human Handoff?](https://yepai-lp-uk-eu.vercel.app/resources/human-handoff)
- [What Is a Large Language Model?](https://yepai-lp-uk-eu.vercel.app/resources/large-language-model)
- [What Is Omnichannel Support?](https://yepai-lp-uk-eu.vercel.app/resources/omnichannel-support)
- [What Is Retrieval-Augmented Generation?](https://yepai-lp-uk-eu.vercel.app/resources/retrieval-augmented-generation)
- [What Is WISMO?](https://yepai-lp-uk-eu.vercel.app/resources/wismo)
- [What Is Zero-Party Data?](https://yepai-lp-uk-eu.vercel.app/resources/zero-party-data)